Website Privacy Policy

TALIA-app.com Website Privacy Policy

Last updated: [June 2026]

This privacy policy covers talia-app.com and how we handle information when you visit our website. It does not cover the TALIA app, which operates under a separate privacy policy — see our App Privacy Policy.

Who We Are

This website is developed and operated by:

Create West Country Ltd

United Kingdom

If you have questions about this Privacy Policy you can contact us at:

Email: support@talia-app.com

Cookies & Analytics

We use Google Analytics to understand how visitors use our website, such as which pages are viewed and how long visitors spend on the site. Google Analytics uses cookies to collect this information. This data is aggregated and does not identify you personally. Google may process this information in accordance with its own privacy policy. You can manage your cookie preferences using the cookie consent banner shown when you first visit the site, and can change your preferences at any time by clicking the 'Manage Consent' button on the bottom right of the browser where you can view the cookie settings.

Other Websites

This website may contain links to other websites, including the App Store. We are not responsible for the privacy practices of other websites.

Contact Form

Support Requests

If you contact us for support through the website or send us an email directly, we may receive:

  • your email address

  • the content of your message

  • technical details you choose to include

We use this information only to respond to your enquiry.  We ask for your consent to this when you submit the form. We do not add you to any mailing list as a result of contacting us through this form.

Legal Basis for Processing

We process information collected through Google Analytics on the basis of your consent, given through the cookie consent banner.

We process information you submit through the contact form on the basis of your consent and our legitimate interest in responding to enquiries.

How Long We Keep Information

Contact form submissions are kept only as long as needed to respond to and resolve your enquiry, and are then deleted. Google Analytics data is retained according to Google's standard retention settings.

Your Rights Under UK GDPR

You have the right to:

  • Access the information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete information we hold about you
  • Withdraw your consent at any time (for example, by adjusting your cookie preferences or asking us to delete a previous contact form submission) 
  • Object to how we process your information

Rights to Complain

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. 

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
Website: www.ico.org.uk/make-a-complaint

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as the app evolves.

The latest version will always be available on our website.

The “Last updated” date at the top of this page indicates when revisions were made.

Contact

If you have questions about this Privacy Policy please contact:

Email: support@talia-app.com

Location: United Kingdom