TALIA App Privacy Policy
Last updated: August 2026
This privacy policy covers TALIA and how we handle information when you download and use the app. It applies to TALIA on iPhone, iPad and Android. It does not cover the TALIA-app.com website, which operates under a separate privacy policy — see our Website Privacy Policy.
We do not have an ICO Registration Number because we are exempt from the Data Protection Fee according to our privacy and data policy.
TALIA has been designed around a simple principle:
Your health information should remain yours.
Unlike many digital health apps, TALIA does not create user accounts, does not store health records on external servers and cannot access the information you record in the app.
All health information entered into TALIA is stored locally on your device only. This has been fully verified by a third party: Peak Privacy who have independently certified TALIA to Gold Standard. View the Certification here.
Because TALIA does not transmit health information to our servers, a breach of TALIA’s systems could not expose your personal health data.
1. Who We Are
TALIA is a mobile application designed to help users organise medication schedules, track symptoms and record health information during mid-life and menopause.
The app is developed and operated by:
Create West Country Ltd
United Kingdom
If you have questions about this Privacy Policy you can contact us at:
Email: support@talia-app.com
2. Privacy by Design
TALIA has been intentionally built to minimise the collection and processing of personal data.
Key privacy principles include:
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No user accounts
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No cloud storage of health data
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No advertising or behavioural tracking
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No sale of personal data
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No third-party analytics
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No developer access to your health information
- No SDKs - even for payment processing
All information entered into TALIA remains only on your device.
3. Health Data Stored on Your Device
TALIA allows you to record personal health information such as:
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medication schedules and reminders
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hormone replacement therapy (HRT) tracking
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symptom tracking
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menstrual cycle information
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health notes and observations
- sleep patterns
This information may be considered special category or sensitive health data. Find out more on the ICO website.
However, TALIA does not collect, store or transmit this data to our servers.
All health data remains stored locally on your device.
Because this information never leaves your device and cannot be accessed by us, we are not the data controller or processor of this information under UK data protection law.
4. No Accounts or User Profiles
TALIA does not require users to create an account.
You do not provide personal details such as:
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name
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email address
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date of birth
Your use of the app is not linked to an identifiable user profile managed by TALIA.
5. Information We May Receive
Because TALIA does not collect data directly from the app, the only information we may receive is information you choose to send to us via the website or by direct email.
For example:
Support Requests
If you contact us for support, we may receive:
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your email address
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the content of your message
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technical details you choose to include
We use this information only to respond to your enquiry.
6. App Purchases and Subscriptions
If you subscribe to TALIA, payment processing is handled by the app store you subscribed through — Apple on iPhone and iPad, or Google Play on Android.
TALIA does not receive or store payment information.
Apple or Google may process information related to your purchase such as:
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your Apple ID or Google Account
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subscription status
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transaction identifiers
These processes are governed by Apple’s and Google’s own privacy policies.
7. Device Backups
How your TALIA information is treated by device backups depends on which platform you use.
iPhone and iPad
Depending on your device settings, data stored within TALIA may be included in automatic device backups, such as iCloud backups.
These backups are managed by your device provider and are outside the control of TALIA.
Android
TALIA for Android is excluded from backups entirely. Your information is not included in Google cloud backups, and it is not copied across when you transfer to a new device.
This means your information stays on the device you entered it on. It also means that if you delete the app or reset your device, that information cannot be recovered.
We do not access or store data contained within any backup.
8. Anonymous Platform Analytics
We may review anonymous and aggregated information provided through Apple’s and Google’s developer platforms, such as:
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app download statistics
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crash reports
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app ratings and reviews
This information cannot be used to identify individual users and does not include your health data.
It is used only to help improve the stability and reliability of the app.
9. Data Security
Information stored within TALIA is protected using the security frameworks provided by your device’s operating system.
This includes secure application storage and device-level protections such as passcodes, biometrics and encrypted device storage.
Because health data remains on your device, it is protected by the security systems built into your phone or tablet.
10. Data We Do Not Collect
TALIA does not:
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store health records on external servers
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access or analyse your symptom data
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track your activity across other apps or websites
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use advertising networks
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sell or share personal data
11. Medication Reminders
TALIA may provide reminders to help you manage medication schedules.
These reminders are provided as a convenience feature only and should not be relied upon as the sole method for managing medication.
Always follow the instructions provided by your healthcare professional.
12. Children’s Privacy
TALIA is designed for adult users and is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
13. Your Control Over Your Data
Because your information remains on your device, you remain in control of it.
You may:
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review or edit your data within the app
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delete individual entries
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export data in a PDF format if you choose to share it with a healthcare professional
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remove the app from your device
Deleting the app removes locally stored information. On iPhone and iPad it may still be preserved in a device backup. On Android, where TALIA is excluded from backups, deletion is permanent.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as the app evolves.
The latest version will always be available on our website.
The “Last updated” date at the top of this page indicates when revisions were made.
15. Contact
If you have questions about this Privacy Policy please contact:
Email: support@talia-app.com
Location: United Kingdom
16. Rights to Complain
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: www.ico.org.uk/make-a-complaint